Privacy Policy

 

Welcome to Dum Dum! We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artist booking app, available on the Play Store and App Store. Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

       1.1 Personal Information

           We may collect the following personal information when you register, use, or interact with our app:

                 Name, Email address, Phone number, Profile details (for artists), Payment information (if applicable), Location data.

      1.2 Non-Personal Information

           We may collect non-personal information automatically, such as:

                  Device information (e.g., model, operating system, and app version)

                  Log data (e.g., IP address, time of access, and usage statistics)

                  Cookies and similar technologies

 

        1.3 Location Data

            For Users: We collect your location to show artists near you.

            For Artists: We collect your location to enable live location sharing with clients.

            Location data is collected in the background for live tracking purposes, even when the app is not actively in use.

 

2. How We Use Your Information

          We use the information we collect to:

                Facilitate bookings and communication between users and artists.

                Improve our app functionality and user experience.

                Provide personalized recommendations based on your preferences.

                Enable live location sharing and tracking for event coordination.

                Send updates, notifications, and promotional offers (if you opt-in).

                Ensure compliance with legal and regulatory requirements.

 

3. Sharing Your Information

       We do not sell your personal information. However, we may share your information in the following circumstances:

                With Clients: Artists’ live location and profile details are shared with users for confirmed bookings.

                Service Providers: Third-party services (e.g., payment processors or analytics tools) that assist in our operations.

                 Legal Requirements: To comply with applicable laws, regulations, or legal processes.

                 Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.

 

4. Data Retention

           We retain your personal information as long as your account is active or as needed to provide services. Once your account is deleted, we may retain certain information for legal or legitimate business purposes.

 

5. Security Measures

          We implement robust security measures to protect your information, including:

                 Data encryption during transmission.

                 Secure servers and restricted access to sensitive information.

                 Regular monitoring for potential vulnerabilities.

                 While we strive to protect your data, no method of electronic storage or transmission is entirely secure. Use our app with this understanding.

 

6. Your Rights

           You have the following rights regarding your personal information:

                      Access and Update: View and update your personal information in the app.

                      Delete Your Account: Request account deletion, after which your data will be erased, except for information required for legal purposes.

                      Opt-Out of Notifications: Manage your notification preferences in the app settings.

                      Withdraw Consent: Disable location sharing at any time in your device settings.

 

7. Third-Party Links

                Our app may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies before engaging with them.

 

8. Children's Privacy

                Our app is not intended for users under the age of 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us to have it removed.

 

9. Changes to This Privacy Policy

                We may update this Privacy Policy from time to time. Significant changes will be notified through the app or via email. Your continued use of the app after such updates constitutes your acceptance of the revised policy.

 

10. Contact Us

           If you have any questions or concerns about this Privacy Policy or your data, please contact us:

                    Email: support@oleeviagrameencredits.com

                    Tel: 0487 237 5555

                    Address: Oleevia Grameen Credits, G6FV+7FM, Kunnathumkara, Kalathode, Thrissur, Kerala-680655.

                    Phone: 0487 237 5555

By using the Dum Dum app, you agree to this Privacy Policy. Thank you for trusting us with your information!